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PRIVACY POLICY

Our contact details

Rebecca Rickard, publicity officer

E-mail: cantemuschamberchoir@hotmail.com

Phone: 07710 823717

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The type of personal information we collect

We collect and process names, email addresses, telephone numbers and postal addresses.

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How we get the personal information and why we have it

The personal information we process is provided to us directly by you for one of the following reasons:

  • To add you our mailing list or Friends of Cantemus scheme to tell you about Cantemus’ forthcoming news and events

  • To recruit new choir members

  • To organise events and activities with existing members

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We contact you via email and social media, and where email is not used, via post. We collect personal information via:

  • Mailing list/Friends of Cantemus joining forms at events and concerts

  • Mailing list/Friends of Cantemus joining forms on our website

  • Social media

  • Emails from potential new members

  • We also receive personal information indirectly, from venues, choral music festivals or agencies selling tickets for our concerts on our behalf 

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The personal information we may receive from venues, festivals or agencies will include names, email addresses, telephone numbers and postal addresses. We will use the information that we have received from third parties in order to add you to our mailing list ONLY if you have given specific permission for this to happen.  

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We WILL NOT share this information with third parties without specifically asking your permission to do so. Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information is:

Your consent 

You are able to remove your consent at any time. You can do this by contacting us using the details provided above. If you wish to write to us, please call 07710 823717 and we will provide a postal address to write to.

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How we store your personal information

  • Your information is securely stored digitally on a password-protected database, on a computer with up-to-date virus and firewall protection. No paper copies are kept. The password is known only by two Trustees and the Manager of the Friends of Cantemus.

  • Personal data is always processed in a secure location, and not in any public place.

  • Computers/laptops in use for data processing are not left unattended at any time.

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To protect against loss of data by accidental corruption of the data or malfunction of a computer all personal data is backed up periodically. Backup copies of the data is held in separate secure locations.We keep your contact details for ten years. We will contact you to confirm that we still have your consent to hold this data. If you do not give consent we will dispose of your information by deleting it from our database.  

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Your data protection rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.

  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

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Please contact us using the details provided above if you wish to make a request to regarding access, rectification, erasure, restriction, objection, or portability. If you wish to write to us, please call 07710 823717 and we will provide a postal address to write to.

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In the event of any data breach coming to the attention of the Data Controller the Trustees will immediately notify the Information Commission’s Office. In the event that full details of the nature and consequences of the data breach are not immediately accessible (eg: because Data Processors do not work on every normal weekday) the Trustees will bring that to the attention of the Information Commissioner’s Office and undertake to forward the relevant information as soon as it becomes available.

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How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us using the details provided above. You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:    

      

Information Commissioner’s Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

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Helpline number: 0303 123 1113 / ICO website: https://www.ico.org.uk

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